Reviews

Green Heating & Cooling Inc
Excellent
4.8
Based on 377 reviews
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Thank you for taking care of my elderly parents today in Canton. Their furnace went out and you came in a fast manner and took great care of them!
Response from the owner: Thank you for your thoughtful review! We're so glad we could help your parents quickly and ensure they were taken care of. It means a lot to us to know we could provide peace of mind for your family.
The Green HVAC team (Brandon, James and Robert) provided excellent service, from sales through installation. It was fast and professional all the way. Follow-up and inspection were thorough. I would feel comfortable recommending them to anyone.
Response from the owner: Thank you for sharing your experience! We're delighted to hear that Brandon, James, and Robert provided excellent service from start to finish. Your recommendation means a lot to us, and we're glad we could deliver professional and thorough service. Thank you for choosing Green HVAC!
We have used Greens Heating and Cooling since moving here 39 years ago. Professional, courteous and knowledgeable, keeping us cool in the summer and toasty warm in the winter.
Response from the owner: Wow, 39 years! Thank you for your long-term trust in us. We’re thrilled to continue providing you with professional, reliable service year-round. Your support means the world to us!
Response from the owner: Thank you for taking the time to leave us a 5-star review!
I had a non-emergency problem with my basement HVAC unit over the weekend and called Green to report it. The staff called me back promptly on Monday morning and the technician was here late morning to evaluate the problem. He explained the issue and gave me options, then made the repair. The service was friendly, professional and quick. I couldn't be happier.
Response from the owner: Thank you for your kind review! We're glad we could address your HVAC issue quickly and provide professional, friendly service. We appreciate your feedback and are happy you’re satisfied with the repair!
Great service, Chuck was thorough and professional.
Response from the owner: Thank you for your 5-star review!
Very prompt and professional! Fixed our problem super fast. Highly recommend.
Response from the owner: Thank you for your recommendation! We're thrilled to hear that our team was prompt and able to fix your problem quickly. We appreciate your feedback!
Highly recommend company. We got a full replacement system and couldn't be happier. Attention to detail was on point with this company from the estimate all the way through the finish product. Great communication and company service.
Response from the owner: Thank you for your recommendation! We're thrilled to hear you're happy with your new system and appreciated the attention to detail throughout the process. We look forward to continuing to provide great service!
Response from the owner: Thank you for taking the time to leave us a review!
Very pleased with Green Heating & Cooling! Recently built a new home. Nick has serviced our new Trane twice. Always on time, very thorough & considerate.
Response from the owner: Thank you for your kind review! We're delighted to hear that you're pleased with our service and that Nick has taken great care of your Trane system. We appreciate your trust in Green Heating & Cooling and look forward to serving you for years to come!
Outstanding Local heating and air company. We hope you don’t sell the business anytime soon.
Response from the owner: Thank you for your kind words! We’re proud to be your trusted local heating and air company, and we’re here to stay for the long haul!
Highly recommend the team at Green Heating and Cooling.
Response from the owner: Thank you for the recommendation! We’re so glad to hear you had a great experience with our team.
Professionalism from start to finish!Thank you for exceptional service!
Response from the owner: Thank you for the wonderful feedback! We're glad we could provide you with exceptional service from beginning to end.
Amazing results with this crew. Showed up in time early actually got my ac working in no time. Thank you.
Response from the owner: We’re thrilled to hear your A/C is back up and running quickly! Thanks for the kind words and for choosing us.
I've been using Green Heating and Cooling for two years now, and I can’t recommend them enough! Anytime something goes wrong, they get to my house super fast. Their prices are affordable, which is important to me because I don’t like spending money—especially on heating and cooling—but I also don't like being too hot in the summer or freezing in the winter.The techs are always professional, explain every step of what’s happening, and show me exactly what the problem is without being sneaky or cutting corners. They even have a great maintenance program that helps prevent issues before they happen, which has been a lifesaver. I trust them completely and wouldn't spend my money with any other heating or cooling company. Highly recommend!
Response from the owner: Thank you for your loyalty and trust in us over the past two years! We're so happy to hear our quick service, affordability, and maintenance program have made a difference. We look forward to keeping you comfortable all year round!
Excellent job.
Response from the owner: Carolyn, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community!
excellent staff and installation guys. job was done very timely and professionally. Highly recommend Green Heating.
Response from the owner: Thank you for your great feedback! We're thrilled to hear our staff and installation team provided timely and professional service. We truly appreciate your recommendation!
My wife & I were fortunate in that Green Heat & Air came recommended. Two years ago We had an HVAC repair that required a 2nd opinion, hence the recommendation of Green.Liz (manager) sent their experienced tech Steve who diagnosed and repaired the problem quickly.We have since had Steve back one additional time and his knowledge and care for the customer was extraordinary.(They even referred an electrician for an unrelated issue who was excellent)That is when we met Heath. He has been with the company for years and puts a very professional but friendly family face on the company. He came out just to give me a reliable quote on a replacement system for the future.We were very pleased with how affordable the quote was in comparison to their pseudo-competition. You’ll recall I needed a 2nd opinion.I recently discovered their vent cleaning service includes dryers when I was online looking for help. Liz once again to the rescue set up a dryer vent cleaning. That team was also very efficient and professional. Heath also supervised that process just to be sure that all things took place as expected.Green Heat and Air looks to establish long term relationships. That’s something many companies used to do but only a few companies still see as an important business model. Thanks guysMike (Waleska)
Response from the owner: Thank you for your detailed and thoughtful review! We're glad our team, from Liz and Steve to Heath, provided such excellent service and care. We value building long-term relationships and are pleased to know we've earned your trust. Thanks for choosing Green Heating & Cooling!
Our experience with Green Heating & Cooling was incredible starting with Liz and Ashley in the office with prompt and courteous scheduling; Steve and Brandon's expert diagnosis of our problem; Gene coming out the same day to quote us on a new unit; and then Robert and James installing our new unit quickly and expertly! We were very happy with everyone's professionalism and promptness in getting our air conditioning on our main level running again. I highly recommend Green Heating & Cooling!
Response from the owner: We're thrilled to hear about your incredible experience with our team! Thank you for highlighting the professionalism and promptness of everyone involved. We appreciate your high recommendation!
When our air went out in the summer, they were quick to respond. Our unit was 19 years old and they tried to make it work but ultimately needed a new unit. They worked with my budget and let us borrow a window unit to break the heat. The woman was super nice and I felt like she was looking out for my family like she would her own. We got a nice tin of cookies as well - what a nice touch of customer service I haven't seen done in a long time. I would absolutely use them again (hopefully not too soon ;)) and recommend them
Response from the owner: Thank you for sharing your experience! We're glad we could assist quickly and with care, especially during the summer heat. We're happy to hear you felt well taken care of and appreciated the extra touch with the cookies. We look forward to serving you again (hopefully not too soon)!
On time, professional service always good I can call them
Response from the owner: We appreciate your feedback! It's great to know you can count on us for on-time and professional service.
They always do a great job.
Response from the owner: Thank you for your continued trust! We're glad to hear we always do a great job for you.
Green Heating and Cooling always provides super great service for me. This particular time, they repaired an A/C problem. After calling their office, I had a repairman (Jacob) at my house within an hour, who found the problem instantly and repaired it.They do my Spring and Fall maintenance every year. I usually ask for Ricky, who always gives me great service.Green's also does our repair and maintenance work at my workplace, Fairways of Canton Golf Club. We can always depend on them.David WynnAdditional comment for August 2024 installation of new AC. Continued great service from Green Heating and Cooling. I've been using them for many, many years and always have great experiences with them.David Wynn
Response from the owner: David, we're grateful for your 5-star rating! Your satisfaction is our goal, and we're excited to have met your expectations. Thank you for your recommendation.
Response from the owner: Thank you for taking the time to leave us a 5-star review!
All around wonderful experience today. I called Friday and Ashley was so sweet and got us on the scheduled as quickly as possible and I appreciate her so much! DIllon and Jake came out today and were very kind and efficient and we are so pleased to have AC back in our basement! Can't recommend Green Heating and Cooling enough!
Response from the owner: We’re thrilled to hear about your wonderful experience! Thank you for your kind words about Ashley, Dillon, and Jake. We’re so glad we could get your AC up and running again. Your recommendation means a lot to us!
STEVE with Green Heating and Air was great!!!!
Response from the owner: Thank you for the great feedback! We’re glad to hear Steve provided excellent service.
They were able to come immediately to repair the ac. Great service and great repair.
Response from the owner: Lou, we appreciate your 5-star review! Your support means a lot to us.
Same day call response and same day repair. Technician professional and shared insights on my system. Highly recommend!
Response from the owner: Sandra, thank you for the 5-star rating! We’re thrilled to have met your expectations.
Tech was extremely friendly and very knowledgeable. Was able to isolate and correct the problem with the condenser very quickly. Very impressed with professionalism and service.
Response from the owner: Greg, thank you for the stellar rating! We’re delighted to know you’re satisfied with our service.
We have used Greens HVAC for many years and been pleased with the service and techs on our 3 HVAC units. Nick was out recently to complete a seasonal HVAC tune up. Great guy and I felt comfortable leaving him to work all over the house and outside. He was really thorough with servicing and caught a couple problems before they became breakdown problems. Our little babies are 25+ yrs old now and still going.
Response from the owner: Thank you for taking the time to leave us a 5-star review! Have a wonderful day!
Stephanie, Jhony, and Robert were wonderful to deal with. We've been w Green's since 1998 when our house was built. We've had Care Service contract all along but we finally had to replace our original HVAC system. Due to the expensive cost, I compared prices only to return to Green's. Cost wise, and using a local company I trust meant more than a possible few pennies savings. Turns out, they were the most inexpensive for our new system. Even though this was not an emergency replacement, I was able to review, decide, place my order, and have it installed in less than a week. Communication was constant without being too much. Service techs showed up when promised, worked until job was done, and left my house clean. I really appreciate the local company providing excellent customer service. Something I haven't had in several years. If you have to invest in a new HVAC system, or just need a simple service call, call Green's Heating & Cooling. They will treat you right!
Response from the owner: Jeannine, thank you for your kind words and the excellent five-star review! We strive to provide the best HVAC solutions, and your feedback encourages us to keep delivering top-notch service.
Called Greens Monday am and spoke to Liz. She had me scheduled that afternoon. Mr Denzel Spencer arrived within the time window with a smile. He did a great job getting my AC unit back up and working. Greens is lucky to have fabulous people like Liz and Denzel. Cant recommend them enough. Thank U Greens !
Response from the owner: We appreciate your glowing 5-star feedback! It's wonderful to hear that you enjoyed your time with us. Our team is dedicated to providing top-notch service, and we can't wait to exceed your expectations on our next visit.
This is a very good company. They are very responsive. The team Gene and Matt were very professional and quick to answer any question we had. They even followed up with a very nice thank you for your business gift. It showed the local neighborhood feel. I would definitely recommend.
Response from the owner: Kliff, thank you for taking the time to share your positive experience. We're committed to delivering excellence, and we're excited to have achieved that with you. Looking forward to serving you again in the future!
Always fantastic service. If you're looking for a great, local company, these are your people.
Response from the owner: Michael, we're grateful for your 5-star rating! Your satisfaction is our goal, and we're excited to have met your expectations. Thank you for your recommendation.
As always prompt, polite and knowledgeable. I recommend them every chance I get. I have been a Customer for many years and they have never disappointed me.
Response from the owner: Denise, thank you so much for your amazing five-star review! We're thrilled to hear that you had a positive experience with our team at Green Heating and Cooling. Your recommendation means a lot to us.
Health and the install team were professional, knowledgeable, and thorough. They completely fixed a large airflow problem we have had since the construction of our house 20 years ago. The system they recommended solved a 20 year issue and the installation of two complete systems was flawless.
Response from the owner: Thank you for taking the time to leave a five-star review! We're delighted to know that our HVAC services met your expectations. If you ever need assistance in the future, please don't hesitate to reach out.
Gentleman took time to explain what was going on with air. We had a problem and they were out the next morning. Highly recommend.
Response from the owner: Thank you for the fantastic 5-star review! We're thrilled to know that you had an exceptional experience with us.
Absolutely five star experience start to finish! I left a message on a holiday and they called me back first thing in the morning and were here a few hours later. They were able to repair my AC unit for a super reasonable price in under an hour and we have cool air once again! They will be my go-to HVAC people!!
Response from the owner: Lisa, thank you for the fantastic review! We're thrilled to hear about your five-star experience. It's great to know we could quickly and affordably repair your AC unit. We're honored to be your go-to HVAC team!
Very professional and friendly
Response from the owner: Jerri, thank you for your feedback! We're glad to hear you found our team professional and friendly. We appreciate your kind words!
Green has taken excellent care of us for almost 20 years! Great company.
Response from the owner: Pepper, thank you for your loyalty over the past 20 years! We're proud to have provided you with excellent service. Your support means the world to us!
I was having problems with my a/c unit and they found that my pipes were clogged up but they fixed it and they were very professional about everything. Then I just recently had a new heating and air system put in by them and they were professional from start to finish
Response from the owner: Jeremy, thank you for sharing your experience! We're glad we could resolve the issue with your A/C and that the installation of your new system went smoothly. Your satisfaction and our professionalism are very important to us!
Great service! Technician Denzil was incredibly professional and knowledgeable. I would highly recommend.
Response from the owner: Kristy, thank you for the great feedback! We're pleased to hear Denzil provided professional and knowledgeable service. Your recommendation means a lot to us!
The service and professionalism of Green Heating and Cooling is second to none. Gene is an amazing professional and I enjoy working with him.
Response from the owner: Sean, thank you for your kind words! We're thrilled to hear about your positive experience with Gene and our team. Your satisfaction is our top priority!
An excellent company to work with for your HVAC needs! Very highly skilled employees who put the customer first and do the job right.
Response from the owner: Julia, thank you for your high praise! We're glad to hear our skilled team put your needs first and did the job right. We appreciate your recommendation!
We have used Green for years for service. They have always done great work for us, and always show up on time and keep the place neat. We recently had to have a coil and condenser replaced, and they once again exceeded my expectations.
Response from the owner: Matt, thank you for your continued trust in Green Heating & Cooling! We're thrilled to hear we've consistently met your expectations. It's great to know the recent coil and condenser replacement went smoothly. Your satisfaction means a lot to us!
Stephanie is pleasant and conscientious.
Response from the owner: Dave, thank you for your kind words! We're glad to hear that Stephanie was pleasant and conscientious. Your feedback is greatly appreciated!
As an owner of 3 properties with 2 HVAC systems in each, I do buy more units than a 1 property consumer. Recently, February, 2023, I was pleasantly pleased working with Stephanie. Sales Representative, who listened carefully and was concerned about my needs. During installation, Matt worked closely with my tenant to get 2 new Carrier systems installed around his schedule. Matt double checked both systems and confirmed all was running per specifications before leaving. Both myself and my tenant were very happy with the Professionalism of the entire Green staff. Thank you Green Heating & Air!
Response from the owner: Paul, thank you for sharing your experience! We're delighted to hear that Stephanie and Matt provided exceptional service and accommodated your tenant's schedule. Your satisfaction and your tenant's comfort are our top priorities. We appreciate your trust in Green Heating & Air and look forward to continuing to serve your HVAC needs!
On time, and competent.
Response from the owner: Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Green Heating & Cooling Inc and hope to see you again take care!
He came when he said he was going to be here. Which is a big help. He did a thorough clean and test Great job!
Response from the owner: David, thank you for your feedback! We're glad to hear our technician was punctual and thorough. Your satisfaction is important to us. Great to know he did a great job!
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