covid 19 - Green Heating and Cooling

COVID-19 Customer Update

coronavirus· covid 19· services

Green Heating & Cooling – COVID-19 Statement & Protocols March 25, 2020 As you are aware, all the states in…
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Google Rating

4.7

Green Heating & Cooling Inc

4.7

Joan Fossum

17:20 04 Jun 20

Clifton came today to service our heating and air. He did a terrific job! He was informative, explaining what I needed to know. He didn't try to "sell" what was not needed.He was pleasant and thorough. I wish all service professionals were this good!

Marvin Polikov

13:08 04 Jun 20

Jason was the Tech to do our summer check up on cooling system. He was timely, professional and pleasant. Took time to explain and answer my questions.

Kyle Davis

04:21 13 May 20

This was a fantastic experience and we got a fantastic deal on two new systems for our house. The technicians were in and out in less than a day and were more than respectful of our time and our home. We received a thorough explanation of what was going on and what were to expect during the process. Upon completion we were given a full rundown of our new products and how to use them. It was the easiest and most painless experience I could have hoped for. Highly recommended.

Patricia Serrano

23:09 27 Apr 20

This is a company you can count on. They listen to concerns, address, respond and show up when they say they will. Mr.Clifton was great. Very professional, precise, helpful and sensitive to Covid-19 concerns with appropriate PPE and procedures during inspection and services rendered. I felt safe with him in my home. That matters!

Rooksie N

17:43 27 Apr 20

I have had maintenance contracts with them for years and they are definitely top quality. They arrive within the window that they schedule, and each technician has been friendly, efficient, and skilled. I highly recommend them

Jeffrey Smith

21:48 22 Mar 20

I was very happy with my experience with Green Heating and Cooling. I wanted to replace 2 HVAC units in my house. I worked with Heath New. He is an extremely competent salesman with installation experience. He was able to answer all of my questions and I had a lot of them. The installation went very smoothly. The installers put down new tarps to protect all of the floors and wore booties. After the installation, the office set up a commissioning appointment to make sure all installation details were completed correctly. I am very happy with Green Heating and Cooling and recommend them to you.

Joel Griswell

18:34 12 Mar 20

Jacob did a great job checking both my AC systems today. He was quick and explained exactly what was needed. I wouldn’t hesitate to call this company again.

Susan Maude

01:09 04 Mar 20

The whole team rocks!!!! Starting with Heath New almost a year ago - he never gave up on me! Responded quickly once the funds were ready to go! Always responsive, professional, and got the job done. L.B. Flowers (w/over 37 years of experience) was technician extraordinaire! Got the AC/Heat unit up even with a challenge. Never doubted his work would be excellent. Also double snaps to the electricians (sorry - didn't catch your name - lots of action happening) who were just like MacGyver and figured out how to make the energy flow to the unit. Thank you all!

Martin McEvoy

20:43 05 Feb 20

Green has given us quality service since we built our home 5 years ago. They continue to give outstanding service and stand by their products!

Kathe Hall

11:59 08 Jan 20

Salesperson Jimmy Gibson by far is the best. Explained different options and best system for our home. Ricky and his technician did an excellent job installing our new system and explaining details.

D.G. Tippens

20:07 16 Dec 19

I've done business with Green Heating and Cooling for approx 22 years personally and professionally. My experiences with Gene Fowler, Tim Cloer, Ricky, Loretta, and other members of the staff have always been exemplary. I've always felt each situation was accomplished promptly, done well, at a reasonable cost and always with integrity and respect. Good people! Good company!

Michael Martin

13:33 12 Dec 19

I've had Green into my home twice. Both techs very nice and professional. Explained what they saw/were doing. Both times the techs were on time as well (which was nice since I had to leave work to meet them). I wouldn't hesitate to have them back out for any reason.

Tom Snipes

18:42 09 Dec 19

I clicked all of the above. Just completed a requested service call on some re-routing of flex duct work and the service rep, Ricky did a great job for me. Explained what he was going to do , did it quickly and the finished produce was just what I was looking for. Can not say enough good things about Green H&A. Been a customer since we moved to Canton in 2015. Highly recommend this company .

Marvin Polikov

20:09 06 Nov 19

We had Green Heating service our furnace for the winter season and were very happy with the service. Ricky was very professional and helpful. Will use them again when summertime comes.

reba croft

20:13 25 Sep 19

On time, earlier than expected! Courteous and friendly and explained how to get the most from my system by regular maintenance.

Linda Ries

20:53 28 Aug 19

Technician who responded was Knowledgeable, polite, explanatory and very pleasant to work with. The Secretary in the office was very responsive and detailed in her directions. Just a great experience

Beth Huey-Levine

03:57 20 Aug 19

Alfredo came out as a last minute call and did a terrific job repairing my AC. He also replaced the capacitor, air filter, and gave me some pointers on keeping it maintained. I truly appreciate the staff and their friendliness, efficiency in helping me last minute, and having fair pricing for the excellent work they do. Wonderful experience and will continue to use them in the future with all my HVAC needs that arise.

Marvin Gibson

19:07 11 Aug 19

Green Heating & Cooling did a great job with the sale and installation of our new HVAC system. From the quick response of Gene Fowler the salesperson to the new system installation by LB and Randy all went very well and had us enjoying the air conditioning in a short time frame. I highly recommend Green Heating & Cooling for installation and service work.

Lisa Coopland

16:27 11 Aug 19

Great Experience! Wonderful customer service Dept. and we love our new Heating and AC system.

marcio santana

01:09 06 Aug 19

The best company so far. Unjust call and the same day fix all the problem. Thanks again guys you’re the best . I recommend 100 stars!!

Brandon Charbonneau

16:58 26 Jul 19

Really great, really easy people to do business with! Heath New, LB, & Randy did fanastic job getting a new heating & cooling system in my house! Would highly recommend them to any friends & family!

Daniel Cooke

14:59 24 Jul 19

A great team to work with. Firstly, met with Heath how came out mid-afternoon on July 3rd to review our current (20 year old) system. We spent a good amount of time talking about the pros and cons in both capabilities and running costs of various setups and really gave me the sense that he wanted me to get the right system vs. the flavor of the month, current promotions, or most expensive system. The Trane system we agreed upon was very fairly priced and I could have had it installed the next week if my schedule would have allowed it. As it was, we set a convenient date and the installation team of LB and Randy arrived at 7am to beat the heat! They were done within 2 1/2 hours for a completed removal of the outside and attic units of my original system, and the installation of the new units - incredible! Very nice guys, clean, efficient, and great to chat with. I highly recommend Green Heating and Cooling - definitely a company we'll be using for our second system when the time comes! Thanks guys!

Paul Galanek

23:14 17 Jun 19

Wanted to have two Aprilaire units installed in my HVAC system and got Green Heating & Cooling from Aprilaire web site. Called and spoke with Wendy who said someone would call back; spoke with Keith within thirty minutes and from then on the transaction was smooth. Keith gave me a prices, setup an install date and two techs showed up (LB & Randy) on time, were friendly but got straight to business and the complete install was done in a little over an hour- and they cleaned-up after themselves. Green is the way a business should be run. As a side note, I had previously called another "local" company, left a message with the secretary and I made two other follow-up calls and they NEVER returned my call. Green has certainly "earned" the Five Star rating as far as I am concerned.

Michael Oubre

17:12 03 Jun 19

We had a GREAT experience with Green Heating and Cooling! Very easy to work with, good people, efficient installers (whole HVAC replacement), and genuine care for their customers! So happy we chose Green HC!

glorybound Quartet

19:03 23 Apr 19

Green HVAC are the best. They have always done what they say and went beyond. A great company to do business with.

Marcio Santana

04:04 17 Apr 19

Great service all the time ! Thanks so much for take care my home..

Lynn Sprayberry

15:18 03 Apr 19

I have a small home yoga studio and with two ceiling cove radiant heaters, I have finally achieved temps of 105- 108. It is yoga heaven thanks to Heating Green. A competitor to this company told me the cove heaters would not work. Wrong - they work perfectly. Installation was a breeze as my electrician was able to contact a Heating Green skilled person by phone immediately for a bit of advice. Thanks Heating Green!!

Albert Gay Jr

16:46 19 Mar 19

I have used Green H & C since 1973, at 4 different homes. I recently had them replace 4 high eff. Dual Fuel heat pumps , that were17+ years old. As always, their service and quality was outstanding, while their prices were fair and competitive. I have a contract with them which includes a highly qualified technician doing preventive maintenance on all 4 systems twice a year. It has saved me money & unexpected maintenance problems over the years. I would not consider using anyone else on my heating & air cond. needs. Sonny Gay Gainesville, Ga.

Martha Gingles

00:00 07 Feb 19

Green Heating & Cooling came out recently for a regular HVAC check and to replace a specialty filter that my system takes. Everything went very well. The technician noticed a damper on my system and suggested that it be placed in the half position during winter months to allow more heat to reach the second floor. He thus adjusted it and the result was excellent. Thank you, Green HVAC!

Sara W. Fowler

18:52 06 Feb 19

I love this company. They are dependable and a delight to work with.

Clint Whitehead

16:46 28 Nov 18

You might possibly be able to find service as good, but I don't believe you'll be able to find any better. Excellent service, great technicians, punctual arrival, and always a prompt response.

Kevin Blaylock

14:38 26 Nov 18

I just had both my heat pumps replaced as well as my crawl space duct work. The entire Green Heating and Cooling team was a pleasure to work with. We had several challenges on this project but Jimmy Gibson worked hard to overcome them and get me the correct system! Mark and his installation crew were on time and worked very hard and made a two day job a one day job. They didn't leave until everything was finished. Which was about 7:30 pm. I couldn't have asked for a better group of guy to install my systems. Special thanks to Mark, Doyle, Johnny & his brothers for all their efforts!!!

Len Empie

02:18 22 Nov 18

The short story is this. Green does good work, and their employees are professional. That being said I had a furnace scroll fan come apart that was still under warrantee. I paid the employee the $85 diagnostic to tell me that I needed the new fan. He didn’t however have the part in stock, even though I told him what part I thought I needed. He would have to get the part and return the following week. I told them I needed the furnace working before the next week. They did return Saturday morning to replace the part. Here’s where I am less than satisfied. Green initially told me the cost of the repair was going to be about $650, all labor because the part was under warantee. I told them that I was unhappy with the cost, and they said the after hours charge was driving the price up. I countered with “if you would have brought the part I told you to bring we wouldn’t be having this conversation”. They agreed to reduce the price but I still got stuck with a $440 charge, plus the $85 diagnoatic charge, (all labor,) for a job that the employee took about 75 minutes to complete. I’m not sure about the mathematics on that. As far as I can tell I paid a furnace repair company over $350 per hour. To me that feels very excessive, and that is after I gave them about $20k in business when they built the house. For that reason I cannot give them a wholehearted endorsement as I’m not sure they are charging proper rates on their shop rates.

Marvin Back

23:38 21 Nov 18

Ricky really knows his stuff. Always glad to do business with Green HVAC.

Lisa Austin

23:45 01 Nov 18

I highly recommend Green Heating & Cooling. Steven called to tell us he was on his way. He was very professional, knowledgeable, and a very nice guy! Great company to do business with!

Val Bahun

21:09 23 Oct 18

Right on time. Very professional. Did not try to sell me anything. Very thural doing inspection of my 2 furnaces.

Terry Metcalf

11:07 03 Oct 18

Excellent service and friendly people working for Green. I have used them for many years and they do an excellent job.

Susan Nicholson

22:01 30 Jul 18

Green Heating and Cooling installed a Bryant Evolution variable speed heat pump for us today. They arrived on time. Were very polite and courteous. They explained everything to our satisfaction. They did a great job and we are very pleased! Great customer service from start to finish! We highly recommend them!

Jerry Vines

11:52 08 May 18

I have been serviced by Green for many years. They do superior work. They always respond to our needs in a timely fashion.

Jo Esman

14:16 02 May 18

I was very happy with the work and thought it was fairly priced. I had them zone my house. They were on time and professional as well as very responsive to my concerns and questions. I would definitely recommend them.

Ashleigh Olsen

18:09 19 Apr 18

Had a fantastic experience with Green Heating & Cooling tech, Ricky. He was prompt, addressed my a/c issue, discussed future prevention with me, and was incredibly professional. I have used Green H & C for over a decade and the level of expertise and service is top-notch. Many thanks!

Sara Blahnik

22:35 05 Apr 18

We don't normally write reviews, however Green Heating & Cooling did an exceptional job for us at a fair price. Their service technicians were on time and very polite and professional. They are very knowledgeable and honest, no pressure sales or upselling. We would wholeheartedly recommend them to anyone looking for HVAC service or installation.

LeAnn Householder

21:34 02 Apr 18

Jacob was my technician. He was very knowledgeable and very thorough in servicing my system. Also, he was a very pleasant person. I will request him in the future.

John Aaron

18:46 02 Apr 18

Jimmy and his team took great care of my system. Punctual, professional and beyond fair. I had a new ac unit placed in October. The friendly technicians installed the unit quickly, cleaned up and were extremely respectful of my home. A nice and unexpected touch was a follow check this spring without me asking. Love the attention to detail. Would highly recommend. John Aaron.

Wendy Bettis

17:54 02 Apr 18

We love Green! They are a great company and we will use no one else!

Shawn DiVita

17:12 02 Apr 18

Amazing Service! Installed whole house dehumidifier for our lake house which has totally changed the house. Came out quickly, came up with a plan and did everything they said they would. Very reasonable pricing, knowledgeable, and excellent work. I highly recommend this company!

Ron Harris

23:25 06 Jan 18

Green HVAC has maintained my 3 HVAC systems for 11 years. The manager, Jimmy, is a first-class guy who really knows his stuff. Everyone I've met with Green impresses me as being knowledgeable and honest. I recently had to replace a 19-year-old old heat pump; John did the initial diagnostics to confirm condition of old unit; Jimmy, the manager, explained the options and gave me a good price on a new system, and L.B. and Mark did a top-notch installation of new system. I would not let anyone else do my work.

James Stearns

12:41 22 Nov 17

The Heating strips in my heat pump we're tripping the breaker. These folks determined the problem quickly and made arrangements for Johnson Electric to fix the issue. Will definitely use these folks again. ?

Karen Domb

13:57 11 Nov 17

Always on time and nice, courteous service staff. They explain what they have found and what they have done.

Helen E

15:17 27 Sep 17

The techs are always on-time and very courteous. They take great care to ensure they leave your home as they found it. The office staff is also extremely helpful. We have always had great service from Green Heating and Cooling.

Robin Kelly Taylor

20:49 25 Sep 17

Easy to make appointment. Came out right away. Professional and trustworthy.

bill archer II

13:58 07 Sep 17

Great company, with customer service that actually provides service. Very happy in my past contacts with the team at Green.

Judi Jones

12:19 05 Sep 17

I have used Green's for over 27 yrs. Always pleased with their promptness in taking care of whatever issue I may be having.

Melanie Green

21:13 26 Aug 17

Quick responsive service and honest business that works with you to give you the best price for services required without selling you things you don't need

Dennis Mason

00:08 15 Jun 17

Great experience. Air went out. We called and they came within 20 to 30 minutes.

Patricia Brannon

15:00 16 May 17

Best Price, Best Service! Will continue to use Green heating and Cooling! Thank you to the whole team!

Jim Rogers

19:28 14 Feb 17

We had LB and Randy replace our heating and air system today. They were very professional and did a great job. I would recommend them to anyone. Also had Ricky Walker come out to diagnose the problem. He was very nice and I think he also did a great job.

Michele Smith

15:38 23 Aug 16

The team at Green Heating & Cooling installed a complete new system in my basement including a whole house dehumidifier, heat pump system, and ductwork. I am extremely happy with their work. They went above and beyond to make sure the system was installed correctly and the install was clean/neat. This is the second system they have installed in my home. The first was 6 years ago and it's still working perfectly! I definitely recommend Green Heating & Cooling and I will continue to use them in the future for all my home's HVAC needs!

Louise Schweigert

13:49 12 Apr 16

Have used Green Heating & Cooling a couple times and have been very pleased with the service. Technicians were thorough and friendly. Everyone that I have had to talk to were friendly, helpful and patient with the many questions I asked :) Will use again

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