air quality - Green Heating and Cooling

Wanted to have two Aprilaire units installed in my HVAC system and got Green Heating & Cooling from Aprilaire web site. Called and spoke with Wendy who said someone would call back; spoke with Keith within thirty minutes and from then on the transaction was smooth. Keith gave me a prices, setup an install date and two techs showed up (LB & Randy) on time, were friendly but got straight to business and the complete install was done in a little over an hour- and they cleaned-up after themselves. Green is the way a business should be run. As a side note, I had previously called another "local" company, left a message with the secretary and I made two other follow-up calls and they NEVER returned my call. Green has certainly "earned" the Five Star rating as far as I am concerned.

Michael Oubre

17:12 03 Jun 19

We had a GREAT experience with Green Heating and Cooling! Very easy to work with, good people, efficient installers (whole HVAC replacement), and genuine care for their customers! So happy we chose Green HC!

glorybound Quartet

19:03 23 Apr 19

Green HVAC are the best. They have always done what they say and went beyond. A great company to do business with.

Marcio Santana

04:04 17 Apr 19

Great service all the time ! Thanks so much for take care my home..

Lynn Sprayberry

15:18 03 Apr 19

I have a small home yoga studio and with two ceiling cove radiant heaters, I have finally achieved temps of 105- 108. It is yoga heaven thanks to Heating Green. A competitor to this company told me the cove heaters would not work. Wrong - they work perfectly. Installation was a breeze as my electrician was able to contact a Heating Green skilled person by phone immediately for a bit of advice. Thanks Heating Green!!

Albert Gay Jr

16:46 19 Mar 19

I have used Green H & C since 1973, at 4 different homes. I recently had them replace 4 high eff. Dual Fuel heat pumps , that were17+ years old. As always, their service and quality was outstanding, while their prices were fair and competitive. I have a contract with them which includes a highly qualified technician doing preventive maintenance on all 4 systems twice a year. It has saved me money & unexpected maintenance problems over the years. I would not consider using anyone else on my heating & air cond. needs. Sonny Gay Gainesville, Ga.

Martha Gingles

00:00 07 Feb 19

Green Heating & Cooling came out recently for a regular HVAC check and to replace a specialty filter that my system takes. Everything went very well. The technician noticed a damper on my system and suggested that it be placed in the half position during winter months to allow more heat to reach the second floor. He thus adjusted it and the result was excellent. Thank you, Green HVAC!

Sara W. Fowler

18:52 06 Feb 19

I love this company. They are dependable and a delight to work with.

Clint Whitehead

16:46 28 Nov 18

You might possibly be able to find service as good, but I don't believe you'll be able to find any better. Excellent service, great technicians, punctual arrival, and always a prompt response.

Kevin Blaylock

14:38 26 Nov 18

I just had both my heat pumps replaced as well as my crawl space duct work. The entire Green Heating and Cooling team was a pleasure to work with. We had several challenges on this project but Jimmy Gibson worked hard to overcome them and get me the correct system! Mark and his installation crew were on time and worked very hard and made a two day job a one day job. They didn't leave until everything was finished. Which was about 7:30 pm. I couldn't have asked for a better group of guy to install my systems. Special thanks to Mark, Doyle, Johnny & his brothers for all their efforts!!!

Len Empie

02:18 22 Nov 18

The short story is this. Green does good work, and their employees are professional. That being said I had a furnace scroll fan come apart that was still under warrantee. I paid the employee the $85 diagnostic to tell me that I needed the new fan. He didn’t however have the part in stock, even though I told him what part I thought I needed. He would have to get the part and return the following week. I told them I needed the furnace working before the next week. They did return Saturday morning to replace the part. Here’s where I am less than satisfied. Green initially told me the cost of the repair was going to be about $650, all labor because the part was under warantee. I told them that I was unhappy with the cost, and they said the after hours charge was driving the price up. I countered with “if you would have brought the part I told you to bring we wouldn’t be having this conversation”. They agreed to reduce the price but I still got stuck with a $440 charge, plus the $85 diagnoatic charge, (all labor,) for a job that the employee took about 75 minutes to complete. I’m not sure about the mathematics on that. As far as I can tell I paid a furnace repair company over $350 per hour. To me that feels very excessive, and that is after I gave them about $20k in business when they built the house. For that reason I cannot give them a wholehearted endorsement as I’m not sure they are charging proper rates on their shop rates.

Marvin Back

23:38 21 Nov 18

Ricky really knows his stuff. Always glad to do business with Green HVAC.

Lisa Austin

23:45 01 Nov 18

I highly recommend Green Heating & Cooling. Steven called to tell us he was on his way. He was very professional, knowledgeable, and a very nice guy! Great company to do business with!

Val Bahun

21:09 23 Oct 18

Right on time. Very professional. Did not try to sell me anything. Very thural doing inspection of my 2 furnaces.

Terry Metcalf

11:07 03 Oct 18

Excellent service and friendly people working for Green. I have used them for many years and they do an excellent job.

Susan Nicholson

22:01 30 Jul 18

Green Heating and Cooling installed a Bryant Evolution variable speed heat pump for us today. They arrived on time. Were very polite and courteous. They explained everything to our satisfaction. They did a great job and we are very pleased! Great customer service from start to finish! We highly recommend them!

Jerry Vines

11:52 08 May 18

I have been serviced by Green for many years. They do superior work. They always respond to our needs in a timely fashion.

Jo Esman

14:16 02 May 18

I was very happy with the work and thought it was fairly priced. I had them zone my house. They were on time and professional as well as very responsive to my concerns and questions. I would definitely recommend them.

Ashleigh Olsen

18:09 19 Apr 18

Had a fantastic experience with Green Heating & Cooling tech, Ricky. He was prompt, addressed my a/c issue, discussed future prevention with me, and was incredibly professional. I have used Green H & C for over a decade and the level of expertise and service is top-notch. Many thanks!

Sara Blahnik

22:35 05 Apr 18

We don't normally write reviews, however Green Heating & Cooling did an exceptional job for us at a fair price. Their service technicians were on time and very polite and professional. They are very knowledgeable and honest, no pressure sales or upselling. We would wholeheartedly recommend them to anyone looking for HVAC service or installation.

LeAnn Householder

21:34 02 Apr 18

Jacob was my technician. He was very knowledgeable and very thorough in servicing my system. Also, he was a very pleasant person. I will request him in the future.

John Aaron

18:46 02 Apr 18

Jimmy and his team took great care of my system. Punctual, professional and beyond fair. I had a new ac unit placed in October. The friendly technicians installed the unit quickly, cleaned up and were extremely respectful of my home. A nice and unexpected touch was a follow check this spring without me asking. Love the attention to detail. Would highly recommend. John Aaron.

Wendy Bettis

17:54 02 Apr 18

We love Green! They are a great company and we will use no one else!

Shawn DiVita

17:12 02 Apr 18

Amazing Service! Installed whole house dehumidifier for our lake house which has totally changed the house. Came out quickly, came up with a plan and did everything they said they would. Very reasonable pricing, knowledgeable, and excellent work. I highly recommend this company!

Ron Harris

23:25 06 Jan 18

Green HVAC has maintained my 3 HVAC systems for 11 years. The manager, Jimmy, is a first-class guy who really knows his stuff. Everyone I've met with Green impresses me as being knowledgeable and honest. I recently had to replace a 19-year-old old heat pump; John did the initial diagnostics to confirm condition of old unit; Jimmy, the manager, explained the options and gave me a good price on a new system, and L.B. and Mark did a top-notch installation of new system. I would not let anyone else do my work.

James Stearns

12:41 22 Nov 17

The Heating strips in my heat pump we're tripping the breaker. These folks determined the problem quickly and made arrangements for Johnson Electric to fix the issue. Will definitely use these folks again. ?

Karen Domb

13:57 11 Nov 17

Always on time and nice, courteous service staff. They explain what they have found and what they have done.

Helen E

15:17 27 Sep 17

The techs are always on-time and very courteous. They take great care to ensure they leave your home as they found it. The office staff is also extremely helpful. We have always had great service from Green Heating and Cooling.

Robin Kelly Taylor

20:49 25 Sep 17

Easy to make appointment. Came out right away. Professional and trustworthy.

bill archer II

13:58 07 Sep 17

Great company, with customer service that actually provides service. Very happy in my past contacts with the team at Green.

Judi Jones

12:19 05 Sep 17

I have used Green's for over 27 yrs. Always pleased with their promptness in taking care of whatever issue I may be having.

Melanie Green

21:13 26 Aug 17

Quick responsive service and honest business that works with you to give you the best price for services required without selling you things you don't need

Dennis Mason

00:08 15 Jun 17

Great experience. Air went out. We called and they came within 20 to 30 minutes.

Patricia Brannon

15:00 16 May 17

Best Price, Best Service! Will continue to use Green heating and Cooling! Thank you to the whole team!

Jim Rogers

19:28 14 Feb 17

We had LB and Randy replace our heating and air system today. They were very professional and did a great job. I would recommend them to anyone. Also had Ricky Walker come out to diagnose the problem. He was very nice and I think he also did a great job.

Michele Smith

15:38 23 Aug 16

The team at Green Heating & Cooling installed a complete new system in my basement including a whole house dehumidifier, heat pump system, and ductwork. I am extremely happy with their work. They went above and beyond to make sure the system was installed correctly and the install was clean/neat. This is the second system they have installed in my home. The first was 6 years ago and it's still working perfectly! I definitely recommend Green Heating & Cooling and I will continue to use them in the future for all my home's HVAC needs!

Louise Schweigert

13:49 12 Apr 16

Have used Green Heating & Cooling a couple times and have been very pleased with the service. Technicians were thorough and friendly. Everyone that I have had to talk to were friendly, helpful and patient with the many questions I asked :) Will use again

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